Looking to add a couple of great
instructors to your team?
In need of a management team to run your dive center?
You don't need to look any further...
Hire us!
At the moment we are available to put our skills and assets to work for you.
SOME REASONS WHY YOU SHOULD HIRE US
Before listing some reasons why you should hire us for a specific position, here is a list of general attributes that make us an ideal candidate:
- Quality of service you can count on
- Excellent track record with regards to safety and standards
- Wide variety of services, skills, and experience
- Passion and enthusiasm for teaching, diving, and the environment
- Unparalleled customer service and guest satisfaction
Instructional:
You will be hiring well trained and experienced instructors with student counts in the hundreds, that are ready to go on day one.
With experience in many different dive centers and resorts, we are adaptive and flexible enough to quickly learn the unique way any dive business conducts their operations.
Long hours and hard work are the cornerstone of any dive operation, to which we are highly capable of keeping pace with.
Professionalism and pride in what we do is conveyed through a patient and entertaining approach to teaching. Relaxed students enjoy their courses and are more likely to continue diving or returning for continuing education .
Customer satisfaction and guest experience is high on our list of priorities, and we have a long track record of 5-Star reviews that reflects our commitment to customer service.
Marketing and Sales:
Marketing and sales is an important part of any successful Dive Center or Resort. Ideally, staff members at all levels recognize the need for a team effort in this endeavor. In person sales can be as subtle as recommending that a guest take the next level of training or tout the advantages of specialty courses and how they can benefit from it. Talking up some of the dive sites that they didn’t yet get to see, gives a guest a reason to book the next days activities with us rather than thinking they have seen everything there was to see in one day. Sometimes the best ‘sales technique’ is simply giving information and to convey our passion for the things we do.
The natural relationship between ourselves and our guests can be seamlessly applied to our marketing efforts. Our guests love to take a group photo at the end of a day or two of diving, and asking them to tag ourselves and the dive center on social media shows others how much they enjoyed their time with us. A review is always helpful of course, but a picture truly is worth a thousand words. Additionally, the strategic use of tagging, retweeting, and the suggested content algorithms used by social media platforms can increase the effectiveness of these efforts.
Resort and Dive Management:
A team is only as good as it’s leadership. This philosophy is one reason that effective, quality management teams are in high demand. As managers we try to support our team members, while also leading by example. Employing a variety of management styles allows us to get the best results from individual staff members that can be as versatile as the positions they hold.
Understanding that what motivates people to give their personal best can vary greatly from person to person, we invest time in getting to know the people we work with and establish sense of rapport and trust.
Guest relations is a core value of ours, and one that we see as a team wide effort. However, we feel that it is imperative that any concerns, complaints, or criticisms from a guest be addressed and dealt with in a timely manner. Most people want to be listened to and have their concerns validated with decisive action. If issues are addressed early and to their satisfaction, the relationship between guest and resort remains positive, thereby retaining a valued customer and earning their recommendation to others.
For your consideration, here are our full professional resumes:
